“Any customer can have a car painted any color that he wants, so long as it...
OK, so maybe Henry Ford wasn’t necessarily being customer-centric at the time of this quote, but he was a true pioneer and visionary when it came to providing products (mass produced, cost-effective...
View ArticleThe Enterprise App Store: A Megaphone for Voice-of-Customer
Given the success of the App Store model (thanks of course to Apple); it’s only a matter of time before the “Enterprise App Store” becomes almost as common place as the consumer version. And at...
View ArticleOur Brand Promise: Device Connectivity Made EASY
No, we aren’t just taking a page from Staples. But their “easy button” was pretty cool. Why are we talking about Staples, and what is a brand promise? As the device connectivity market continues to...
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Saturday Night WiFi Fever
Having trouble getting attention at the local disco? Want to make sure the cameraman pans to you at the next ballgame? Well then, you really want to check out the iPhone-Lantronix suit:...
View ArticleConnect Smart. Do More.
Our new tagline, or positioning statement, has been extremely well received by customers, the press, and partners. Most of the time, the response is “Hey, that’s catchy!” Yes, one of our criteria was...
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Customer Service in the Tech World – The Year Ahead 2022
Lantronix’s Award-Winning Customer Service Delivers Fast, Accurate Solutions As we look further into 2022 and the trends shaping customer service and the customer experience (CX) in the Tech World,...
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